Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • RT

    “I research the performance of the insurance companies using Consumer Reports and JD Powers as well as other customer reviews. I make my selection of insurance based on a combination of price and these reviews. So I look for the best rated companies at the best price point. After selecting the insurance companies I want, then I look for agencies offering these companies. The Bechtold Agency carries some of the highly rated companies. The staff at Bechtold are great to work with in structuring my coverage. Since I have not needed to make an insurance claim, I cannot comment on after claim performance.

  • SS
  • AF

    “Great customer service and prompt and precise answers to our questions.”

  • BF

    “Great service. Not only did you teach us about insurance and improve our coverage, it saved us money. So better insurance for less cost!”

  • RM

    “You originally got me triple a insurance they seem to have a problem with their auto pay so for the first few years I always have had to contact your employee I forgot her name to make a last minute payment so my insurance doesn’t lapse. Each year no strike that 6 months she has done a fantastic job . Until finally recently the auto billing seemed to work”

  • MK

    “Very helpful when needed. Always have been extremely courteous when I have needed help.”

  • J

    “I appreciate the way Chris has assisted me in, first of all, informing me of an aberration in my first insurance audit and, secondly, in assisting me in making the necessary challenge and corrections to counteract discrepancies. I also appreciate his patience in helping me understand the audit process in anticipation of the outcome of my second audit. Chris has consistently provided quick responses to my questions and good counsel on practices which will minimize insurance payment liabilities and anticipate expenses I need to incorporate into client billing to cover these expenses.”

  • MS

    “Great agency always gives our good rates. Friendly staff, timely responses. If they can’t bet someone else they’ve I’ll tell you up front. ”

  • S

    “I have always found Bechtold Insurance Agency to be responsive and great at doing the leg work to provide the best policy at competitive price. Thanks for the service.”

  • K

    “The whole staff is fantastic and super responsive. I always feel, as a customer, our best interest is taken into account. Love working with Rea – the very best there is!”

  • G

    “Very prompt on replying to questions/requests.”

  • NW

    “It’s all about Rhea Robinson. Whenever I have had a question or problem, she is right on it. I think she is very knowledgeable and helpful. ”

  • J

    “Your prompt response to emails/voice mails and quick turnaround on COI’s. ”

  • JC

    “The most important factor for me is customer service and availability. You never get a recording or menu at Bechtoldand and as rare as I call Ria always knows who I am even if a year has gone by. That’s pretty amazing!”

  • RH

    “I research the performance of the insurance companies using Consumer Reports and JD Powers as well as other customer reviews. I make my selection of insurance based on a combination of price and these reviews. So I look for the best-rated companies at the best price point. After selecting the insurance companies I want, then I look for agencies offering these companies. The Bechtold Agency carries some of the highly rated companies. The staff at Bechtold are great to work within structuring my coverage. Since I have not needed to make an insurance claim, I cannot comment on after claim performance.”